TRAINING
Corporate Training
From business etiquette training for companies, retailers and restaurants, to a one-of-a-kind team-building program based on traditional Ryukyuan dance and business speech coaching for executives and sales professionals. Practical sessions praised as clear, enjoyable and immediately useful.
Business Etiquette Training
We provide training in business etiquette basics, telephone manners, communication and complaint handling for companies, retailers and restaurants. As an etiquette instructor, Makie Aoike has trained 90 companies, with sessions consistently rated as clear and enjoyable.
Training combines an announcer's techniques for getting a message across with practical hospitality know-how built through years of ceremony hosting — in a form your team can use on the job right away.
Business etiquette basics
Greetings, grooming, polite language and business card exchange — the foundations of professional life, taught in an enjoyable way.
Telephone manners
The phone shapes your company's first impression. From standard phrases to a voice that leaves a warm impression — all hands-on.
Communication
Assertive communication training — listening and conveying skills for smooth communication inside and outside your organization.
Complaint handling
How to respond appropriately as an organization while staying close to the customer's feelings. Also covers power harassment and customer harassment.
* Content and duration are customized to your company's needs. Please feel free to consult us.
Ryukyu Team-Building Program
Melt the invisible walls inside your team
through the dance of the Ryukyus.
An experiential team program built around the traditional Okinawan dance “Kagiyade-fu”: observe, think, divide roles, practice and perform — all within a limited time. A joint program with Ryukyuan dancer Miki Kurohama.
Do these challenges sound familiar?
- Weak coordination between departments slows down work
- Junior staff hold back and rarely speak up
- A gap in perspective between managers and the field
- Training effects fade by the next day
- Social events alone do not deepen relationships
- You want team building that is not stiff or formal
- You want natural opportunities for staff to talk
- You are looking for training with a distinctly Okinawan experience
In most cases the cause is not a lack of ability, but a lack of opportunities to know each other and to interact in a safe setting. Communication is learned through experience, not knowledge.
Ryukyuan dance as an enjoyable gateway to real teamwork
Participants split into teams, interpret the meaning of the lyrics, observe the dance, assign roles, practice within a limited time and finally perform. This is not just dancing — everything in this program mirrors the teamwork required in a real workplace.
- Think from limited information
- Communicate clearly to others
- Identify strengths and assign roles
- Complete the deliverable within the time limit
- Work toward the goal as one team
- Reflect and share improvements
Duration: 2 – 2.5 hours / team-versus-team experiential program
Business Speech Coaching
For executives and sales professionals
Simply by paying attention to your voice and the way you speak, your track record can produce even greater results. Make a good voice and confident delivery your strengths, and take your work to the next level.
Wondering whether voice and speaking style really make that much difference? Read on.
Your voice and the way you speak shape how others receive your message in countless everyday situations.
Imagine two people explaining the same product. One speaks quickly and lets the ends of sentences trail off; the other speaks in a calm tone and delivers every word clearly. The content is identical, yet the sense of trust the listener feels is completely different. More often than not, it is the second person who hears, “I’d like to work with you.”
Same content, different voice — a completely different impression.
The same is true of a company leader’s morning address or an internal speech. Even when the figures and policies are communicated accurately, a quiet voice without energy can leave employees wondering whether their leader is confident. Delivered in a deep, steady voice, the very same words create a reassuring sense of “I want to follow this person.”
Of course, results are built on substance and daily effort. What carries that effort straight to your listeners — and makes it land many times stronger — is your voice and the way you speak.
When your voice is on your side, the persuasive power of your words multiplies.
With your voice, you can motivate, calm and convince the people around you. What kind of voice do you want to influence them with?
Facilitators
MC / FACILITATOR
Makie Aoike
Based in Okinawa for 21 years and trusted as a steady, reassuring MC for public and private ceremonies. In November 2025 she served as general MC for national conventions attended by Her Imperial Highness Princess Takamado. Over 3,000 program and narration credits and etiquette training for 90 companies.
RYUKYU DANCER
Miki Kurohama
Began Ryukyuan dance at the age of six. After graduating from the Okinawa Prefectural University of Arts, she has performed in more than seven countries. Today she creates dance lesson videos and offers Ryukyuan dance experiences for international visitors — a leading figure in passing on tradition while sharing it in new ways.
Training Requests & Inquiries
For both etiquette training and team building, we tailor a proposal to your goals and group size. Feel free to get in touch.
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